Lovebook

Lovebook Privacy Policy

This policy explains which data Lovebook processes, why it is processed, who receives it, and how you can exercise your rights.

Last updated : August 14, 2026

Data controller

Account and profile: email address, account identifier, sign-in method, and display name.
Couple space: both partners’ identifiers, invitation details, relationship status, and activation date.
Shared content: messages, favourites, dates, outings, places you enter, notes, and journal memories.
Activity: assigned or completed missions, daily streak, and unlocked achievements.
Notifications: notification permission, Expo push token, and information required for requested reminders.
Subscription: Premium status, platform, and transaction identifier required to validate a purchase. Lovebook does not receive payment card details.
Security and operations: IP address, technical logs, and invitation attempts may be processed by our services to secure and maintain the app.

Performing the requested service allows us to create your account, set up your shared space, store your content, synchronise the app, and manage your subscription.
Your consent allows us to send notifications. You can refuse or disable them in your device settings.
Our legitimate interests allow us to secure the app, prevent fraud, diagnose errors, and answer support requests.
Our legal obligations may require us to retain certain information related to purchases and requests concerning your rights.

Your profile, messages, and journal are available to you and your partner in Lovebook.
Database security rules restrict in-app access to the members of your couple.
Authorised Aegis Techno personnel access data only to provide support, protect the service, or handle a request concerning your rights.
We do not sell your data or use it for advertising.

Supabase hosts the database and provides authentication. The main project is hosted in Paris, France.
Expo and Google Firebase Cloud Messaging deliver notifications to your device.
Google or Apple is involved if you choose its sign-in service. Google Play processes Android purchases and subscriptions.
These providers receive only the data required for their service. Some may process data outside the European Economic Area under their applicable contractual safeguards and transfer mechanisms.

Data directly associated with your account is retained while the account exists.
After you delete your account, messages you wrote remain in your partner’s archive without your name or account identifier. If your partner also deletes their account, the shared space and its content are deleted.
The push token is retained until it is replaced, invalidated, or the account is deleted.
Technical logs and security data are retained for as long as needed to diagnose issues, prevent abuse, and protect the service.
Transaction identifiers may be retained after account deletion to prevent fraudulent reuse of a purchase and comply with our legal obligations.

Lovebook only requests permission to send notifications.
The app does not access your device location, contacts, photos, camera, or microphone. You can manually enter a place for a journal outing.
Lovebook contains no advertising tracker or behavioural analytics tool.

You may request access, correction, deletion, or portability of your data, as well as restriction of processing or object to it where the GDPR applies.
Email contact@aegis-techno.fr from the address linked to your account. We will respond within 30 days.
You may lodge a complaint with the French data protection authority, the CNIL, at www.cnil.fr.

In the app, open Profile and select “Delete my account” below the “Sign out” button. After two confirmations, deletion is immediate and permanent.
Lovebook deletes your account, email address, display name, profile, and other data linked to your identity.
Messages you wrote remain in your partner’s archive without your name or account identifier. If your partner also deletes their account, the shared space and its content are deleted.
If you cannot access the app, email us from the address linked to your account and use the subject “Delete my Lovebook account”. We will process your request within 30 days.
Deleting your Lovebook account does not cancel a Google Play subscription. Cancel it in Google Play before requesting deletion to prevent renewal.

Lovebook is not intended for anyone under 18. If you believe that a child under 18 has provided data to us, contact us to request its deletion.

We will update this page if Lovebook changes the data it processes, its providers, or how the service works. The date at the top identifies the latest version.